Massage Life Studios Terms and Conditions / Privacy Policy
Effective Date: 2/5/2025
Last Updated: 2/16/2025

  Information We Collect

We collect personal information to provide and improve our services. This includes:

• Personal Identifiable Information (PII): Name, phone number, email address, mailing address, date of birth.

• Appointment & Transaction Data: Booking details, payment history, and services received.

• Communication Data: Records of your interactions with us, including SMS communications (per CTIA guidelines).

• Technical Data: IP address, device information, and browsing behavior on our website.

 

  How We Use Your Information

We use your data solely for sending updates, promotions, and reminders related to our products or services.

 

  SMS Communication & Compliance

Massage Life Studios respects your privacy. By opting into our SMS messaging service, you agree to the following terms regarding how we handle your data. We follow CTIA guidelines for text message communication

 

• MESSAGE AND DATA RATES MAY APPLY. Your mobile carrier may charge fees for sending or receiving text messages, especially if you do not have an unlimited texting or data plan. Contact Massage Life Studios at (704) 325-8002 or info@massagelifestudios.com for HELP or to STOP receiving messages.

• Opt-Out Option: You can opt out of the SMS list at any time by texting, emailing, or replying STOP or UNSUBSCRIBE to info@massagelifestudios.com or (704) 325-8002 After unsubscribing, you will receive a final SMS to confirm you have unsubscribed and we will remove your number from our list within 24 hours.

• Additional Assistance: You can send HELP for additional assistance, and you will receive a text including our Phone number, email and website. We are here to help you.

• Message Frequency: Messages are recurring, and message frequency varies.

• Data Collection: We will collect your name, email address, mailing address, and mobile phone number when you sign up for SMS updates. The information will be collected via the website contact form, email, rental agreement, or third-party reservation systems.

• Data Usage: We use your data solely for sending updates, promotions, and reminders related to our products or services.

• Non-Sharing Clause: We do not share your data with third parties for marketing purposes Massage Life Studios will not sell, rent, or share the collected mobile numbers

• Data Security: We do not share your phone number with third parties for marketing purposes.

 

  How We Share Your Information

We do not sell your personal data. However, we may share it with service providers: Payment processors, scheduling platforms, and email/SMS services, to support essential business operations such as scheduling or payment processing.

We do not share your data with third parties for marketing purposes Massage Life Studios will not sell, rent, or share the collected mobile numbers

 

  Your Privacy Rights

Depending on your state, you may have rights regarding your personal data, including:

• Access & Portability: Request a copy of your data.

• Correction & Deletion: Modify or delete your information.

• Opt-Out: Stop receiving marketing communications.

• Do Not Sell My Data (CCPA): We do not sell personal information, but California residents can formally request confirmation.

To exercise your rights, contact us at (704) 325-8002 or info@massagelifestudios.com.

 

  Data Security & Retention

We use industry-standard security measures to protect your data. We retain information only as long as necessary for business and legal purposes.

 

  Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted with a revised effective date.

 

  Contact Us

If you have any questions about this Privacy Policy or your data, please contact us:

Massage Life Studios
3623 Latrobe Dr Suite 110J Charlotte NC 28212
(704) 325-8002
info@massagelifestudios.com

By using our services, you agree to this Privacy Policy. Thank you for trusting Massage Life Studios with your wellness needs.