MASSAGE
LIFE
STUDIOS

​

Information We Collect

We collect personal information to provide and improve our services. This includes:

• Personal Identifiable Information (PII): Name, phone number, email address, mailing address, date of birth.

• Appointment & Transaction Data: Booking details, payment history, and services received.

• Communication Data: Records of your interactions with us, including SMS communications (per CTIA guidelines).

• Technical Data: IP address, device information, and browsing behavior on our website.

 

How We Use Your Information

We use your information to:

• Schedule and manage your appointments.

• Process payments securely.

• Send appointment reminders, promotional offers, and wellness-related messages (with opt-in consent for SMS marketing, per CTIA guidelines).

• Improve our services and website experience.

• Comply with legal obligations and prevent fraudulent activities.

 

SMS Communication & Compliance

We follow CTIA guidelines for text message communication:

• Opt-In Requirement: Clients must provide explicit consent to receive SMS messages.

• Opt-Out Option: You may opt out at any time by replying "STOP."

• Message Frequency: We send only necessary or promotional messages based on your preferences.

• Data Security: We do not share your phone number with third parties for marketing purposes.

 

How We Share Your Information

We do not sell your personal data. However, we may share it with service providers: Payment processors, scheduling platforms, and email/SMS services, to support essential business operations such as scheduling or payment processing.

 

Your Privacy Rights

Depending on your state, you may have rights regarding your personal data, including:

• Access & Portability: Request a copy of your data.

• Correction & Deletion: Modify or delete your information.

• Opt-Out: Stop receiving marketing communications.

• Do Not Sell My Data (CCPA): We do not sell personal information, but California residents can formally request confirmation.

To exercise your rights, contact us at (704) 325-8002 or info@massagelifestudios.com.

 

Data Security & Retention

We use industry-standard security measures to protect your data. We retain information only as long as necessary for business and legal purposes.

 

Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted with a revised effective date.

​

Contact Us

If you have any questions about this Privacy Policy or your data, please contact us:

Massage Life Studios
3623 Latrobe Dr Suite 110J Charlotte NC 28212
(704) 325-8002
info@massagelifestudios.com

By using our services, you agree to this Privacy Policy. Thank you for trusting Massage Life Studios with your wellness needs.